Cafe Review Collector
QR scan triggers a friendly SMS that routes happy customers to Google reviews.
Before the system.
Happy customers leave without ever posting a review. Negative experiences end up public; positive ones don't.
A QR scan after the order triggers a friendly SMS that quickly gauges sentiment and routes positive customers straight to Google reviews and concerns straight to the owner.
QR scan
Customer scans the QR at the counter or on the receipt.
SMS
Friendly message asks how the visit went.
Route
Positive replies routed to Google reviews.
Escalate
Negative replies alert the owner instantly.
What gets adapted for a real client.
This is a reference system. Every layer is rewired to your offer, your tone, your stack, and the team that has to live with it.
- Brand tone in the SMS
- Sentiment routing thresholds
- Owner alert channel
- Review destination (Google, Yelp, TripAdvisor)
Want this built into your business?
Start with a free audit. We'll show you exactly how this system would map onto your offer, stack, and team.